Privacy Policy – Terry Packing

Privacy Policy

Introduction

Welcome to TRPACK, operated by Changzhou Terry Packing Sic-Tech Co., Ltd ("TRPACK", "TERRY PACKING", "Company", "we", "our", or "us").

TRPACK is a professional global B2B industrial filling and packaging equipment manufacturer, supplier and solution provider specializing in intelligent filling, capping, labeling, coding, cartoning, wrapping, and packing machine and turnkey production lines across Cosmetic & Skin Care, Personal Care, Oral Hygiene Care, Household Cleaning, Pharmaceutical & Healthcare, Kitchen Cleaners, Laundry Cleaning & Care, Kitchen Cleaners, Disinfectants & Protective, Facility Cleaning, Baby Care & Mother Care, Pet Care, Automotive Care industries.

We respect your privacy and are committed to protecting your personal data in accordance with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.terrypacking.com or communicate with us for business purposes.

By using our website, you agree to the terms of this Privacy Policy.

1.Data Controller

The data controller responsible for your personal data is:
Company Name: Changzhou Terry Packing Sic-Tech Co., Ltd
Brand: TRPACK
Website: www.terrypacking.com
Address: No. 10 Hongshan Road, Jintan District, Changzhou City, Jiangsu Province, China
Email: info@terrypacking.com

2.Information We Collect

2.1 Information You Provide Voluntarily

When you contact TRPACK through inquiry forms, email, online chat, or other communication channels, we may collect the following business-related information:
Full name;
Company name;
Job title;
Email address;
Phone number;
Country or region;Product inquiry details and technical requirements;
Any information you choose to provide in your messages or attachments.
This information is collected strictly for B2B business communication, quotation, technical consultation, and cooperation purposes.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain technical and usage information, including:

  • IP address;
  • Browser type and version;
  • Operating system;
  • Device type;
  • Pages visited and browsing behavior;
  • Referring URLs;
  • Date and time of access;
  • Cookies and similar tracking technologies;

This information is mainly used for website performance analysis, SEO and GEO optimization, and user experience improvement.

3.Purpose of Data Processing

TRPACK uses your personal data for the following purposes:

  • To respond to business inquiries and provide quotations or technical solutions.
  • To manage customer relationships through CRM systems.
  • To provide product information, documentation, and aft er-sales support.
  • To improve website content, structure, and search engine visibility (SEO / GEO).
  • To conduct internal analysis of customer needs and market trends.
  • To send business-related communications and updates (you may opt out at any time).
  • To comply with legal and regulatory obligations.

We do not sell, rent, or trade your personal data to third parties.

4.Third-Party Services

To operate our website and business efficiently, TRPACK uses trusted third-party service providers, including but not limited to:

  • Customer Relationship Management (CRM) systems.
  • Website analytics tools (such as Google Analytics and Google Search Console).
  • Email and team communication systems.
  • SEO and digital marketing tools.
  • Online chat or chatbot systems.
  • Website hosting and IT service providers.

These third parties process data only on our behalf and are contractually required to protect your information in accordance with applicable data protection laws.

5.Legal Basis for Processing (GDPR)

Under GDPR, TRPACK processes personal data based on one or more of the following legal grounds:

Your consent (when submitting inquiry forms or contacting us)

Performance of a contract or pre-contractual measures

Legitimate business interests (B2B communication, CRM management, website analytics, and marketing optimization)

Compliance with legal obligations

6.Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Ensure basic website functionality.
  • Analyze website traffic and performance (e.g., Google Analytics).
  • Improve search engine ranking and GEO targeting.
  • Store user preferences.
  • Enhance overall user experience.

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions.

7.Data Sharing and Disclosure

We may disclose your personal information:

  • To authorized service providers supporting our business operations.
  • When required by law or legal authorities.
  • To protect the rights, property, or safety of TRPACK
  • In the event of a business transfer, merger, or acquisition.

We do not share personal data for unauthorized commercial purposes.

8.Data Retention

TRPACK retains personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

You may request deletion of your personal data at any time.

9.Your Rights (GDPR – European Union)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data;Request correction or update;
  • Request deletion (“right to be forgotten”);
  • Restrict or object to processing;
  • Data portability;
  • Withdraw consent at any time.

Requests can be made using the contact information below.

10.Your Rights (CCPA – California Residents)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used;
  • Request deletion of your personal information;
  • Opt out of the sale of personal information (TRPACK does not sell personal data);
  • Non-discrimination for exercising your privacy rights.

11.Data Security

TRPACK implements reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

However, no method of Internet transmission or electronic storage is completely secure.

12.International Data Transfers

As a global B2B manufacturer, supplier, industry solution provider, your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place in accordance with applicable data protection laws.

13.Children’s Privacy

Our website and services are intended for business users and are not directed to individuals under the age of 16.

We do not knowingly collect personal data from minors.

14.Changes to This Privacy Policy

TRPACK reserves the right to update this Privacy Policy at any time.

Any changes will be posted on this page with a revised “Last Updated” date.

15.Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Company Name: Changzhou Terry Packing Sic-Tech Co., Ltd
Brand: TRPACK
Website: www.terrypacking.com
Email: info@terrypacking.com
Address:

  • Changzhou (Headquarters)
    No. 10 Hongshan Road, Jintan District, Changzhou City, Jiangsu Province, China
  • Shanghai Service Center
    1st Floor, Building 9, Oriental Beauty Valley Shanghai Leiguan Ecological Industrial Park, No. 3398 Puwei Highway, Fengxian District, Shanghai, China
  • Guangzhou Service Center
    No. 32, East Commercial Street, Guangtang Village, National Highway 106, Xinhua Street, Huadu District, Guangzhou City, Guangdong Province, China